Ploy's Place
Shipping Policy
Everything you need to know about getting your nails to your door.
Last updated: October 2026
Processing Time
- All Ploy's Place press-on nails are handcrafted to order. Please allow 3–5 business days for your order to be prepared before it ships.
- Custom orders may require additional processing time of 5–10 business days depending on complexity. You will be notified by email once your order has shipped.
Shipping Methods & Delivery Times
- Standard Shipping (USPS First Class): 5–8 business days — Free on orders over $100, otherwise $4.99
- Priority Shipping (USPS Priority Mail): 2–3 business days — $9.99
- Express Shipping (USPS Priority Mail Express): 1–2 business days — $24.99
- Delivery estimates begin once your order has shipped, not when it is placed. Carriers may experience delays during peak holiday seasons.
Shipping Destinations
- We currently ship to all 50 US states including Alaska and Hawaii.
- We ship to US territories (Puerto Rico, Guam, US Virgin Islands) via USPS. Additional transit time may apply.
- International shipping is not available at this time. We hope to expand internationally in the future — follow us on social media for updates!
Packaging
- Every order is carefully packaged to protect your press-ons during transit. Sets are secured in protective cases and wrapped with care.
- We use eco-conscious packaging materials wherever possible. Your nails will arrive ready to glam.
Order Tracking
- Once your order ships, you will receive a confirmation email with your tracking number.
- You can track your package directly on the USPS website using the tracking number provided. Please allow up to 24 hours for tracking information to update after your shipping confirmation email.
Lost, Stolen, or Damaged Packages
- Ploy's Place is not responsible for packages lost or stolen after confirmed delivery. We recommend shipping to a secure location.
- If your package arrives damaged, please photograph the packaging and contents immediately and visit our Contact Us page within 48 hours of delivery. We will work with you to make it right.
- For packages marked delivered but not received, please first check with neighbors and your local post office before contacting us.
Still have questions?
We're happy to help. Reach out and we'll get back to you as soon as possible.